RETURNS AND EXCHANGES
If you wish to make a return or exchange an item, please make sure it’s done within 3 days from delivery. The returned item must be in its original condition – unused and unaltered – all tags must be attached. Custom orders and discounted items are not eligible for returns or exchanges. Customers are responsible for the return costs.
Customers can use only following postal services for return: DHL, FEDEX, ARAMEX.
PLEASE NOTIFY US BEFORE THE SHIPMENT. WE WILL SHARE THE RETURN INVOICE, THAT MUST BE ATTACHED ON THE SHIPMENT. THEN YOU CAN USE ANY POSTAL SERVICE YOU WANT AND PROVIDE US WITH DETAILED SHIPPING INFORMATION AS SOON AS IT’S POSSIBLE. OTHERWISE, RETURNS WILL NOT BE ACCEPTED.
A refund will be issued on the original payment method within 3 business days of receiving the return. Additionally, 3 business days are needed to receive the payment. Please note, this is the normal bank procedure and Aleksandre Akhalkatsishvili has no control over it.
By purchasing Aleksandre Akhalkatsishvili goods via this platform, you accept the policies stated above. Please read them carefully. The terms stated above have the same meaning as the General Terms and Conditions.